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Welcome

Welcome to Downtime Photography and Design's boutique and supply shop on Zibbet!

Shipping details

We ship via USPS Priority Service unless noted. Your address must match your Paypal address, and we ship only to the Paypal address. If the addresses do not match, we will contact you.

Payment is required via Paypal within three days of purchase. We reserve the right to cancel and relist on any products not paid within that time. Your order will not ship until payment clears.

Buyers in New York state will be charged their local sales tax rate. At this time, Paypal cannot accurately charge NYS sales tax. Due to this, you will be charged a flat 9% rate on your order, and we will refund the difference between that rate and your actual sales tax rate in your county after payment is received.

Refunds, returns & exchanges

Returns must be made within 30 days of purchase. We cannot accept returns on items over 30 days from date of purchase and on custom orders. All returns must be in like new (as received), resalable condition. Buyer is responsible for lost items or damages on returns. Buyer is responsible for return shipping fees and refunds will be for original item price and tax only, initial shipping charges will not be refunded.

Please contact us prior to making a return.

Damage:
If the package has been shipped UPS or FedEx, please note damage when signing for the shipment. If damage was concealed, buyer has 5 business days to report the damage to us so a claim can be made. If the package was shipped via US Mail, please notify us within 5 business days of the damage so a claim can be started. Please do not discard any packaging or the damaged item if an item is damaged, as this will be needed to process a claim.

If we have shipped the incorrect item, please contact us for additional information on the return and exchange

Additional information

Photographs featured on items such as mousepads and bookmarks were taken by us, and we make the final products ourselves, in-house. All of the t-shirt and totes are also made by us, and we create the designs and come up with the funny sayings for them as well.

Any beach glass we use is genuine seaglass that has been collected from the shores of Lake Erie or Lake Ontario. We do not use any of the faux "craft glass" that can be found in hobby stores. Every piece of sea glass we sell has been tumbled by nature herself!

We welcome wholesale and bulk orders, please contact us with quantities, items and sizes desired so we can give you a quote. Please include the ship to zip code when inquiring so that we can also provide a shipping cost.

Photography Designs And Gift Boutique

Welcome to Downtime Photography and Design's art boutique. Here at Downtime, we strive to offer the very best in unique and beautiful handmade art and photography.

We make the craft lovers t-shirts and totes that are offered for sale in our shop. If you would like a customized tee or tote to advertise your business or you don't see your craft listed, please contact us and we will create one for you.

We make the scenic mouse pads we sell as well, so each one is made to order. Each one features a scenic photograph we have taken and since we make them ourselves, we can ship right away!

We hope you enjoy shopping with us!